Shipping & Return Policy
Every purchase from Decorative Things is unconditionally guaranteed. If you are not completely satisfied with your purchase, we will take it back for a refund or an exchange. Call or email for the return address. If the value of the item is over $50, please be sure to return it via a trackable method. For large or special orders, we may have a restocking fee.
Shipping & Handling, Timing, Methods, Rates
We ship from New York City generally within 1 or 2 business days. Please let us know if you need something by a certain date.
We primarily use United States Post Office and UPS for shipping.
Shipping charges will come up once you add items to the shopping cart. Items are removable at any time.
Note: Some home accessories weigh more than others. Shower curtains weigh more than paper hand towels, etc. We have tried to make our shipping model reflect that but sometimes we need to adjust things. If something does not make sense to you, we will gladly review shipping charges after an order is placed and make adjustments if needed. You can contact us by email or phone.
|$6.99 per shipment||$1 per lb|
|Decorative Things reserves the right to call any customer and let them know if freight needs to be adjusted. If that is the case, customer will be asked for prior approval.|
Charge for 1 day shipping is an additional $35 per order.
Charge for 2-3 days shipping is an additional $15 per order. Charges for International Shipping are applied in your shopping cart at real time UPS cost. If you prefer USPS, please contact us for rates.
Please note that for International Shipping if there are duties and taxes to be paid for the product by the receiver, on arrival, this is a cost to the customer.
There is no sales tax except for shipments made to NYC addresses.
The Map below shows approximate UPS Ground transit times, in business days, from NY where our warehouse is located:
(After 1 to 2 business days for processing and packing at our warehouse)
For example: In North Carolina, order by 5 PM Monday, we ship Tuesday or Wednesday, you will probably receive it Thursday or Friday.
* Packages under 2 lbs often go by Priority Mail, which the US Postal Service normally delivers in 2 days. (sometimes longer)